Macarthur Managed IT has over 20 years of experience providing IT solutions to businesses across the Greater Sydney area.

Workwatch Solution

Advanced Employee Monitoring and Productivity Tracking

Macarthur Managed IT proudly presents WorkWatch, a sophisticated employee monitoring tool that helps organisations track productivity without disrupting workflow. Monitor on-premises or remote workstations, review historical and real-time data, and ensure your team is operating efficiently.

Get Free Consultation for Workwatch Solution

Seamless Monitoring for Enhanced Workforce Productivity

WorkWatch quietly runs in the background, providing comprehensive insights while your employees stay focused.

WorkWatch installs silently and automatically registers with the secure monitoring portal, giving management instant access to detailed usage data. With offline monitoring, flexible deployment, and coverage across all devices, your organisation gains complete oversight with minimal disruption.

How Workwatch Works

At Macarthur Managed IT, our Managed IT Support is designed to deliver measurable value, long-term reliability, and total peace of mind. Here’s what your business gains:

Main Components

WorkWatch consists of two main components:

Installed on each monitored workstation, the WorkWatch Agent silently captures usage data and uploads it to the monitoring portal.

Accessed through a secure web interface, the WorkWatch Portal provides real-time and historical data on employee computer usage.

Monitoring Portal Hosting Options

WorkWatch offers two hosting options for the monitoring portal:

The monitoring portal is hosted on your organization’s servers, providing complete privacy and control over monitoring data. Only billing telemetry is sent to our servers. Your sensitive data never leaves your network.

The monitoring portal is hosted in our secure cloud environment, offering easy access and scalability for monitoring data. All data is one-way encrypted at rest on the monitoring agent, and is sent in encrypted form from each monitored workstation to the monitoring portal. Only the monitoring portal contains the private keys needed to decrypt and access the monitoring data.

Storage Options

WorkWatch offers several storage options for monitoring data:

All monitoring data is stored on your organization’s servers, ensuring complete control and privacy.

Monitoring data is stored in our secure cloud environment, providing easy access and scalability. You have the option of us managing the storage on your behalf, or you may choose to use your own azure storage account, ensuring complete control and privacy.

 

Security and Access Control

WorkWatch provides several security and access control features:

Define roles and permissions for users accessing the monitoring portal.

Enable two-factor authentication for additional security.

Restrict access to the monitoring portal based on IP address.

Data Retention

WorkWatch offers flexible data retention options:

Define custom data retention policies based on your organization’s needs.

Automatically purge monitoring data based on your defined retention policies.

Each monitored workstation generates (on average) approximately 5-6 gigabytes of data per work day. Workstations with multiple and/or high resolution monitors will require additional storage.

Litigation Hold

WorkWatch provides litigation hold capabilities:

Access Logging

WorkWatch logs all access to the monitoring portal:

Reporting

WorkWatch provides several reporting options:

Bandwidth

WorkWatch requires some bandwidth to operate:

Key Benefits of Workwatch

Designed to fit any budget while keeping data secure and employees focused.

Pay Per Workstation

Enjoy transparent, cost-effective pricing tailored to your needs – only pay for the number of workstations actively monitored each month.

Adaptable and Scalable

WorkWatch grows with your business, providing powerful monitoring tools that scale easily as your team or infrastructure expands.

Exclusive Data Access

Maintain total control over monitoring information, only authorised users can access the data, guaranteeing privacy and security.

Secure Storage Options

Select from reliable on-premises or encrypted cloud storage, ensuring your data remains safe, accessible, and compliant with your internal IT policies.

Flexible Data Retention

Choose how long to store your monitoring data, aligning with your organisation’s compliance, reporting, and data management requirements effortlessly.

Try WorkWatch Today - Public Beta Available

You may be entitled to deploy WorkWatch for free during our limited public beta program.

Contact our sales team via email or phone to discuss deployment options and pricing. Take advantage of this opportunity to shape the future of WorkWatch while gaining early access to its powerful monitoring tools.

Ready to Strengthen Your IT Infrastructure?

Whether you need managed services, cybersecurity, or custom solutions, our team is here to help you work smarter and safer.